CREDIT ELITE LLC (“we,” “us,” or “our”) does NOT share customer opt-in information, including mobile phone numbers and SMS consent records, with affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data is kept strictly confidential and used solely to provide our direct credit repair–related services.
1. Information We Collect
Personal Information
We may collect:
Full name
Email address
Phone number
Physical mailing address
Payment information when enrolling in or paying for services
Credit-related intake information provided voluntarily
Opt-in records and timestamps for all communication channels (SMS, email, voice)
Non-Personal Information
IP address
Browser type and device information
Website usage data and analytics
Cookies and similar tracking technologies
Customer Communications
Records of inquiries and consultations
Appointment scheduling details
Service history and account notes
Customer feedback and support interactions
2. How We Use Your Information
We use collected information to:
Provide credit repair and related consulting services
Process payments and manage accounts
Communicate regarding your account, appointments, and service updates
Maintain accurate records of consent and communication preferences
Improve website performance and customer experience
Prevent fraud and ensure platform security
Comply with legal and regulatory obligations
3. SMS Messaging & A2P Compliance
Text Message Program Terms & Conditions
By opting into SMS communications from CREDIT ELITE LLC, you agree to receive text messages related to your credit repair services, including:
Appointment reminders
Account notifications
Service updates
Customer support communications
Opt-In & Consent
Messages are sent only to users who have explicitly opted in
Consent is collected via web forms, intake forms, or written agreements
We maintain timestamped opt-in records for compliance
We comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements
Opt-Out Instructions
Reply STOP at any time to cancel SMS messages
You will receive a final confirmation message
No further messages will be sent unless you re-opt in
Opt-out requests are processed immediately
Message Frequency & Content
Message frequency varies based on account activity
Messages are strictly related to services you requested
Promotional messages are sent only with explicit consent
Help & Support
Reply HELP for assistance
Email:
Support is available during regular business hours
Carrier Information
Message and data rates may apply
Carriers are not responsible for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely to support service delivery (e.g., SMS providers). All other use cases exclude text messaging originator opt-in data and consent, which will never be shared with third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information only with:
Service Providers
Payment processors
Scheduling and CRM platforms
SMS aggregators solely for message delivery
All service providers are contractually required to maintain confidentiality and security.
Legal Compliance
When required by law, subpoena, or court order
To protect our legal rights or prevent fraud
Business Transfers
In the event of a merger, acquisition, or asset sale
Your data remains protected under this policy
Text messaging opt-in data and consent are excluded from all sharing categories except SMS delivery providers.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
Encryption of sensitive data
Secure access controls
Regular system monitoring and updates
Employee data-protection training
Secure backups and disaster recovery plans
While we take reasonable steps to protect your information, no system can be guaranteed 100% secure.
6. Cookies & Tracking Technologies
We use cookies to:
Analyze website usage
Remember user preferences
Improve functionality and performance
You may disable cookies in your browser, though some features may not function properly.
7. Your Rights & Choices
You have the right to:
Access or update your personal data
Request deletion of your information (subject to legal obligations)
Unsubscribe from marketing emails
Opt out of SMS by replying STOP
Withdraw consent for future communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by CREDIT ELITE LLC.
9. Changes to This Privacy Policy
We may update this policy periodically. The most current version will always be posted on our website with the effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: